Duties: Work on updating policies, policy renewals and other policy endorsements tasks and handle carrier and broker record changes.
Capture, review and update business requirements and communicate to team members. Produce deliverables based on Business Lead and
SME and guidance. Prepare requirements documentations like BRD’s, FRD’s, and software requirements. Act as a liaison between
technical and non-technical resource team members to answer day to day business questions. Responsible for documenting procedures
for deployment of products. Provide primary interface with vendors to evaluate, implement, address, and coordinate new releases,
patches, regulatory compliance and serve as the point of escalation during outages or periods of degraded software performance.
Work with QA and Business SMEs to ensure requirements traceability and coverage within test cases. Perform analysis and review
of Software and Business Requirement Documents (BRD). Work with UML modeling, Use Case document & diagram, class, interaction & state
chart diagrams and documentations. Conduct Joint Application Development (JAD) and White Board Sessions with end-users. Conduct
requirement gathering sessions, feasibility studies, impact analysis and subsequently organize the software requirements using
Rational RequisitePro to track development. Tools and Techniques: Waterfall, Agile, JAD, RAD, Service Management,
MS Office (Excel, Word, PowerPoint, Project), Oracle SQL, Informatica and Duck Creek, Tableau, Bordeaux, Citrix applications.
Respond to: HR – Code NK, KnackTek, LLC, 5900 Windward Parkway, Suite 410, Alpharetta, GA 30005.